1. Draft prices and authorization
Last updated October 5, 2026. Public Starter and Growth amounts and fee rates remain marked proposed in the shared configuration. This draft does not approve new commercial terms. Review the actual amount, environment and consent shown in secure subscription checkout before authorizing. Test checkout and test plan status are not authorization for live charges or live financial activity.
2. Subscription checkout and account management
Stripe subscription checkout and a customer billing-portal handoff are implemented. Available live checkout depends on live-payment configuration and access requirements. Final renewal notices, cancellation timing, downgrade scheduling, proration, grace periods and treatment of unused subscription time require approval and configuration review; this page does not promise behavior solely because a provider could support it. Use the billing screen and checkout/portal information offered for your account, or ask support to clarify before authorizing.
3. Fee basis
The business pays a platform fee on actually completed affiliate commission payouts, in addition to the partner commission. It is not a percentage of customer sales or referred revenue and is not described as a payment-provider charge. The batch snapshots the plan and rate; fee math rounds half-up in integer minor units per completed payout item. The partner’s reward is not reduced by this platform fee.
4. What does not create a fee
Preparing or exporting a batch does not create a completed-payout fee. Unpaid balances, failed payouts and test records are excluded. An authorized user must record an actual completed external payment before its fee is entered. Recording a payment inaccurately can create an incorrect liability and should be corrected through the authorized audit process, not by creating duplicate records.
5. Manual payment evidence
Businesses pay partners outside the platform and record the payment date/reference and relevant evidence. This is merchant-confirmed; it is not a platform bank verification or a money transfer. A failed transfer remains owed. Keep sufficient evidence to reconcile the external payment and prevent a retry from being recorded as two successful payouts.
6. Customer refunds versus payout returns
A customer purchase refund may reduce a commission or create a recovery if the partner was already paid. It does not by itself credit a platform fee on a completed payout that has not been returned. An actual partial or full partner payout return credits the applicable recorded fee and reopens the appropriate net obligation. Recovery offsets prevent an old reduction from being counted twice; authorized review is needed for disputes or exceptions.
7. Fee collection and other costs
The fee ledger is implemented separately from subscription checkout. This draft does not claim all fee collection or separate invoicing is automatically active. Provider charges, bank fees and applicable taxes are separate and must be disclosed by the relevant provider or authorized billing process. There is no automatic tax filing or universal tax calculation guarantee.
8. Cancellation and remaining obligations
Canceling service does not erase incurred fees, externally owed commissions, customer refund duties or other existing liabilities. The precise prospective subscription cancellation date and access period must be stated in the applicable authorized billing terms and available account flow. Request records before closing access where practical. Mandatory consumer or other legal rights remain unaffected.
9. Subscription refunds and billing disputes
No new blanket refund promise or “never refund” rule is established in this working draft. Approved subscription refund, proration and dispute procedures remain review items. Contact support with the account, charge reference and reason without sending card details. If a charge appears incorrect, preserve the related evidence and use the relevant provider’s available process as appropriate.
10. Partner participation and related policies
Partners join free. The business is responsible for its partner agreement, funding and external payment process. Read the Terms and Partner Guidelines alongside this policy. Proposed plan values are displayed on the Pricing page from the same configuration rather than independently restated as final terms here.
Questions about this draft?
Contact heavensedgemarketing@gmail.com. Do not send passwords, private payment keys or unnecessary personal information.